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ASCIA anaphylaxis e-training VIC Schools help

Certificate Help

Certificates are available as a download only when you have successfully completed your course and the Feedback on the course page.

You must log in to access your course and to download.

This help page explains how to get a later dated certificate 

Check the email address you enter

If you haven't received a response to your help form it will be because you have either, incorrectly entered your email address or entered an email address that is not valid.

Gmail users check More > Spam file.

Account confirmation emails

An account confirmation email is sent immediately and should be with you the next time your ISP delivers your emails to your account. If you have not received your confirmation email check your Spam/Junk folder. Your confirmation email may have been quarantined by your IT people so check with them as well. Gmail users check More > Spam file.

Password Retrieval

Use the Forgotten your username or password? link on the e-training site.

If we can find you in the database, an email will be sent to your email address with instructions how to get access again.

Go to and use email address only. 

See helpful instructions here 

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Please specify if you need account confirmation

Please specify if you need a certificate refresh

Certificates are available for PDF download from you course page once you have achieved 100% for Final Assessment and you have completed Feedback.

ASCIA does not email certificates.

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