Password Retrieval

If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Best to use only email address. 

Forgot password link
https://traininghp.ascia.org.au/login/forgot_password.php

Check the email address you enter

If you haven't received a response to your help form it will be because you have either, incorrectly entered your email address or entered an email address that is not valid.

Account confirmation emails

An account confirmation email is sent immediately and should be with you the next time your ISP delivers your emails to your account. If you have not received your confirmation email check your Spam/Junk folder. Gmail users check More > Spam 

Certificate Help

The certificate is accessed towards the bottom of the course page concerned. If you cannot access the certificate check Grades in the menu. You need to have a passing result for Assessment as well as having completed all required Modules and the Feedback